Buyers may return new items within 30 days of delivery for a full refund. Items should be returned in their original product packaging. The buyer will need to pay for the return shipments. Return shipping costs will be refunded if the return is a result of merchant error. All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window. Replacements and exchanges are not supported. Customers can return their original order for a refund and create a new order for the replacement. For instructions on how to return items please send us an email.